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ATTENTION ALL PROVIDERS

Effective January 1, 2026, all providers must have a Medicaid number for each service/location where they provide services. If you do not have a Medicaid number for each of the services you provide prior to January 1, 2026, you cannot provide services or receive payment from managed care organizations (MCO�s) or IRIS (Include, Respect, I Self-Direct).

You can find information & trainings regarding this new requirement here: https://www.forwardhealth.wi.gov/WIPortal/cms/public/ltc/provider_enrollment.htm

ATTENTION REMITTANCE USERS:

The remit portal might be displaying duplicate remittances for payments issued on 2/4/2025 and 02/11/2025, with the duplicate remittance(s) displaying on 2/18/2025. This means the same remittance with matching check amounts and transaction numbers might be listed twice. You can ignore the second listing. We apologize for any confusion this may have caused.

Welcome to our Single Sign On Website!

We have recently updated our website to bring you a better user experience for all of our services. Our new single sign on website allows you to quickly access all of our existing resources from one location.

First Time Logging In

You should have received an email from us to create/reset your password. If you did, you are ready to log in. If you didn't, you will need to reset your password and enable multi-factor authentication below.

By enrolling your account, you are granting consent to Community Care Inc to send you SMS text messages to authenticate your account with multi-factor authentication. Message and Data Rates may apply.

Resetting Your Password

On the Login Screen, click the Forgot password? link to reset your password if you haven't already. This only needs to be done once. See the screenshot on the right.

Security by Auth0

When clicking the Log In button, you will be redirected to auth0.com, our new security provider to handle multi-factor authentication that has been mandated by regulatory requirements.

login screenshot
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